Contact Us

Let's find the right route for your enquiry.

Contact Bright Sky Homes CIC about supported accommodation, referrals or partnership working in Leicestershire. Choosing the right route helps us respond appropriately. An enquiry does not guarantee an assessment, partnership or offer of accommodation.

Contact details

Telephone:

07471 237 989

Email:

[email protected]

Office hours:

Monday to Friday, 9:00 am–5:00 pm

WhatsApp:

Outside these hours, please leave us a message. WhatsApp is not monitored continuously.

Registered office only — no public access without appointment.

Choose the right contact route

Using the correct route protects privacy and helps the enquiry reach the right person. Please do not send the same enquiry through several routes.

Supported accommodation and referrals

Professionals and adults enquiring for themselves should use the Referrals page. It explains suitability, the information we may need and the referral process.

Partnership and property enquiries

Use the contact form for a partnership discussion or a property opportunity. Tell us who you represent and give a brief outline, without sending confidential documents.

Existing residents and current placements

Use the contact route provided when the placement began for support, repairs or urgent property issues. The website form should not replace an agreed urgent reporting route.

Safeguarding concerns and complaints

Use the dedicated Safeguarding or Complaints page so the concern reaches the correct route. Call 999 where there is an immediate danger to life or a serious emergency.

Before you submit

The public form is designed for a brief first contact. Use the safeguards below before sending your message.

Keep sensitive information off this form

Do not include medical records, detailed safeguarding or risk information, criminal record documents, identification, benefit documents or other sensitive personal information. If anything further is needed, we will explain what to provide and how to share it securely.

Emergencies and urgent housing situations

The form and WhatsApp are not monitored 24 hours a day. Call 999 where there is an immediate danger to life or a serious emergency. Bright Sky Homes does not provide emergency or crisis accommodation. For urgent homelessness help, contact the relevant local council's homelessness service.

Send a general enquiry

Use this form for basic contact details and a short message. It is not an emergency reporting route and should not contain sensitive referral information.

Your name

Email address

Telephone number

Organisation

Enquiry type

Your message

I have read the Privacy Notice and understand how my enquiry information is handled.

What happens after you contact us

We handle enquiries proportionately and explain the next step without creating a commitment that has not been agreed.

After a successful submission, an on-screen confirmation will appear. We review enquiries during office hours and will contact you using the details provided.

We review enquiries during office hours and identify whether the matter belongs with referrals, partnerships, property management or another route.

We may ask for proportionate information through a suitable route, arrange a discussion or explain honestly if the enquiry is outside our service.

Prefer to speak to us?

Call 07471 237 989 during office hours, or email [email protected]. WhatsApp and the website form must not be used for emergencies.